Thank you for shopping with Tiny Cares. We are committed to preparing and delivering your order as carefully and efficiently as possible. Please review the information below regarding order processing, delivery estimates, tracking, and international shipments.
Processing Time
We typically process all orders within 1–3 business days after your order is placed and payment is confirmed.
During this period, our team prepares, checks, and packages your items before dispatch. Processing times may be longer on weekends, public holidays, during promotional events, or during periods of unusually high order volume.
Once your order has been dispatched, you will receive a shipping confirmation where available.
Delivery Time
After dispatch, orders are typically delivered within 10–15 business days, depending on your delivery location, shipping carrier, product availability, and local delivery conditions.
Delivery estimates are general guidelines and are not guaranteed. Unexpected carrier delays, weather conditions, public holidays, customs processing, or other circumstances outside our control may affect delivery times.
International Shipping
Tiny Cares may ship to selected international destinations.
International orders generally require approximately 10–20 business days after dispatch, depending on the destination country's customs procedures, postal services, and local carrier operations.
Customers are responsible for any customs duties, import taxes, handling fees, or other charges their country or local authorities may apply.
Shipping Confirmation & Tracking
Once your order ships, you may receive a confirmation email with your tracking number and tracking information.
Please allow time for the carrier's tracking system to update after you receive your shipping confirmation.
If your tracking information has not updated for several business days, please contact our customer support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an incorrect address after placing your order, please contact us as soon as possible. We cannot guarantee we can change shipping details once an order has been processed or dispatched.
Additional shipping charges may apply if we must resend an order because of an incorrect or incomplete address provided at checkout.
Contact Us
If you have any questions regarding your order, shipping status, tracking information, or delivery, please contact our support team:
Tiny Cares
Email: [INSERT SUPPORT EMAIL]
Please include your order number when contacting us so we can assist you more efficiently.
