Last Updated: August 19, 2026
Welcome to Tiny Cares. These Terms of Service govern your access to and use of our website, online store, products, services, features, and related communications.
Throughout these Terms, the words “we,” “us,” and “our” refer to Tiny Cares. The words “you” and “your” refer to any visitor, customer, purchaser, or other person using our website.
Tiny Cares provides this website, including the information, tools, products, and services available through it, subject to your acceptance of these Terms of Service and any additional policies referenced on our website.
By accessing our website, browsing our store, creating an account, or purchasing a product, you agree to these Terms of Service. If you do not agree with these Terms, you should not use our website or purchase products from us.
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products online.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you have reached the legal age required to enter into a binding agreement in your place of residence, or that you are using the website under the supervision and permission of a parent or legal guardian where required.
Although Tiny Cares sells products intended for babies, toddlers, children, and families, purchases through our online store should be made by adults legally capable of entering into a purchase agreement.
You may not use our products, website, or services for unlawful, fraudulent, abusive, or unauthorised purposes.
You must not transmit viruses, malicious code, automated attacks, or any other technology intended to damage, disrupt, interfere with, or gain unauthorised access to the website or its systems.
A breach of these Terms may result in suspension or termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service, cancel transactions, restrict access, or terminate accounts where reasonably necessary, including in situations involving suspected fraud, abuse, violation of these Terms, or security concerns.
You understand that information submitted through the website may be transferred through different networks and technical systems.
Payment information submitted during checkout is handled through secure payment processing systems. Please refer to our Privacy Policy for additional information about how personal data is handled.
You may not reproduce, duplicate, copy, sell, resell, exploit, scrape, or commercially use any portion of our website or services without our prior written permission, except where permitted by law.
Headings used in these Terms are provided for convenience and do not limit or otherwise affect the meaning of any provision.
SECTION 3 – ACCURACY OF WEBSITE INFORMATION
We make reasonable efforts to ensure that information presented on Tiny Cares is clear and accurate.
However, information on our website may occasionally contain errors, omissions, outdated information, or typographical mistakes.
Product descriptions, dimensions, specifications, colours, photographs, availability, pricing, packaging, and other details may change from time to time.
Information available on our website is provided for general shopping and informational purposes and should not be relied upon as the sole basis for making decisions where additional professional or manufacturer guidance may be appropriate.
We reserve the right to correct errors or update information at any time.
SECTION 4 – PRODUCTS AND AVAILABILITY
Certain products may be available exclusively through our online store and may have limited quantities.
Products may be subject to our Refund Policy, Returns Policy, or other applicable store policies.
We make reasonable efforts to display product images and colours accurately. However, colours and visual appearance may vary depending on your screen, device settings, lighting, manufacturer changes, or product batches.
We cannot guarantee that your device will display every product exactly as it appears in person.
Product availability is not guaranteed until an order has been accepted and processed.
We may discontinue, replace, modify, or limit the availability of a product at any time.
Where products are supplied by third-party manufacturers, packaging, design details, or minor specifications may occasionally change without significantly affecting the intended product.
SECTION 5 – CHILDREN'S PRODUCTS AND ADULT SUPERVISION
Tiny Cares offers products across categories that may include toys, strollers, car seats, bicycles, ride-on products, clothing, feeding accessories, and other baby or children's items.
Customers are responsible for reviewing all manufacturer instructions, warnings, recommended age ranges, size guidance, assembly information, and safety requirements before allowing a child to use a product.
Products should always be assembled, installed, maintained, and used according to the manufacturer's instructions.
Where adult assembly or supervision is recommended or required, children should not use the product without appropriate adult supervision.
Age recommendations are general manufacturer guidance and may not account for every child's individual development, height, weight, ability, or circumstances.
For safety-sensitive products such as child car seats, strollers, bicycles, helmets, feeding items, or similar equipment, customers should carefully verify suitability before purchase and follow applicable manufacturer instructions.
Nothing on our website should be interpreted as replacing professional, manufacturer, safety, or regulatory guidance.
SECTION 6 – PRICES
Product prices are displayed on our website in the currency shown at checkout.
We reserve the right to change prices at any time without prior notice.
The price applicable to your purchase will generally be the price displayed when you submit your order, subject to correction of obvious pricing errors.
Shipping costs, taxes, customs duties, or other applicable charges may be calculated separately depending on your location and order.
Where an obvious pricing or listing error occurs, we reserve the right to cancel the affected order and issue a refund for any amount already paid.
Promotional prices may be available only during the stated promotion period and may be subject to additional terms.
SECTION 7 – ORDERS
Submitting an order through Tiny Cares constitutes an offer to purchase the selected products.
Receiving an automated order confirmation does not necessarily mean that an order has been finally accepted or dispatched.
We reserve the right to accept, decline, limit, or cancel orders where reasonably necessary.
Reasons may include:
- Product unavailability
- Pricing or listing errors
- Payment processing problems
- Suspected fraudulent activity
- Incorrect customer information
- Shipping restrictions
- Unusually large or suspicious quantities
If we cancel an order after payment has been successfully collected, we will arrange a refund to the original payment method where applicable.
Customers are responsible for reviewing their order details before completing checkout.
SECTION 8 – BILLING AND ACCOUNT INFORMATION
You agree to provide accurate, current, and complete purchase and account information when shopping through Tiny Cares.
This includes your:
- Full name
- Billing information
- Shipping address
- Email address
- Telephone number
- Payment information where required
You agree to update your information promptly if it changes.
We are not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.
You are responsible for maintaining the confidentiality of your account login credentials and for activity that occurs through your account.
Please contact us promptly if you believe your account has been accessed without authorisation.
SECTION 9 – PAYMENTS
Payments may be processed through Shopify or other third-party payment providers made available during checkout.
Available payment methods may vary depending on your location, device, currency, or service provider.
By submitting payment information, you represent that you are authorised to use the selected payment method.
We do not guarantee that every payment method will always remain available.
Payment providers may perform additional security, verification, or fraud-prevention checks before approving a transaction.
Tiny Cares is not responsible for delays caused solely by a customer's bank, card provider, or third-party payment processor.
SECTION 10 – SHIPPING AND DELIVERY
Orders are processed and shipped according to our Shipping Policy.
Estimated processing and delivery times are provided for guidance and may vary depending on destination, carrier operations, product availability, customs procedures, public holidays, weather conditions, or other factors outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address.
Once an order has been dispatched, we may not be able to change the shipping address.
For international orders, customers may be responsible for import duties, customs charges, taxes, handling charges, or similar fees imposed by local authorities.
Please review our Shipping Policy before placing your order for additional details.
SECTION 11 – RETURNS, REFUNDS AND EXCHANGES
Returns and refunds are handled according to our published Refund Policy.
Products must meet the eligibility requirements stated in that policy before a return can be accepted.
Certain items may not qualify for return because of hygiene, safety, personalisation, use, opening of sealed packaging, or other reasonable restrictions.
If you receive an incorrect, damaged, incomplete, or defective product, please contact us promptly after delivery so that we can review the issue.
Where a refund is approved, it will generally be returned to the original payment method.
Processing times may vary depending on your bank or payment provider.
Nothing in our Refund Policy or these Terms is intended to limit any mandatory consumer rights that apply to you under applicable law.
SECTION 12 – PROMOTIONS, DISCOUNTS AND COUPON CODES
From time to time, Tiny Cares may offer discount codes, promotional pricing, free shipping promotions, special offers, or limited-time campaigns.
Unless otherwise stated:
- Promotions cannot be exchanged for cash.
- Promotional codes may have expiration dates.
- Certain products may be excluded.
- Multiple promotions may not be combined.
- Offers may be limited to one use per customer.
- Minimum order requirements may apply.
We may withdraw or modify a promotion where reasonably necessary, including in cases of technical errors, misuse, suspected fraud, or incorrect publication.
Discounts cannot normally be applied retrospectively to previously completed orders unless expressly stated.
SECTION 13 – GIFT CARDS
Where gift cards are offered, additional conditions may apply.
Gift cards should be treated similarly to cash and kept secure.
Tiny Cares may not be responsible for lost, stolen, or improperly used gift card details unless required by applicable law.
Gift cards are generally non-refundable except where required by law.
Expiration dates, geographical restrictions, and redemption conditions will be disclosed where applicable.
SECTION 14 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to tools, integrations, payment services, applications, or other features operated by third parties.
These services may include analytics, customer reviews, payment processing, shipping, social media, advertising, or customer support tools.
We do not necessarily control these third-party services.
Your use of third-party tools may also be subject to the relevant provider's own terms and privacy policies.
We are not responsible for independent third-party services except to the extent required by applicable law.
SECTION 15 – THIRD-PARTY LINKS
Our website may contain links to external websites, social media platforms, manufacturers, delivery companies, or other third-party services.
These links are provided for convenience or additional information.
Tiny Cares does not control all third-party websites and is not responsible for their content, availability, policies, security, or practices.
You should review the terms and privacy policies of third-party services before providing them with personal information or completing transactions.
SECTION 16 – REVIEWS, COMMENTS AND USER CONTENT
If you submit a review, comment, photograph, feedback, suggestion, testimonial, or other content to Tiny Cares, you confirm that you have the right to provide that content.
You must not submit content that:
- Infringes another person's rights
- Contains unlawful or abusive material
- Contains malicious software
- Is knowingly false or misleading
- Contains unauthorised advertising or spam
- Violates another person's privacy
Where permitted by law and the platform through which content is submitted, you grant us permission to display, reproduce, format, and use submitted content in connection with operating or promoting Tiny Cares.
We may remove content that violates these Terms or applicable law.
SECTION 17 – PERSONAL INFORMATION
Personal information submitted through Tiny Cares is handled according to our Privacy Policy.
Our Privacy Policy explains the types of information we may collect, how information may be used, when information may be shared with service providers, and the privacy rights that may apply to customers.
By using our services, you acknowledge that personal information may be processed as described in our Privacy Policy.
SECTION 18 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, delivery charges, estimated delivery times, or other information.
We reserve the right to correct errors, update information, or cancel an affected order where reasonably necessary.
Where an order is cancelled because of an error after payment has been received, the applicable amount will be refunded.
We are not obligated to update every piece of historical website information unless required by law.
SECTION 19 – PROHIBITED USES
You may not use our website or services:
- For unlawful purposes
- To solicit others to perform unlawful acts
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To harass, threaten, abuse, discriminate against, or harm others
- To submit false or misleading information
- To distribute viruses or malicious code
- To collect personal information unlawfully
- To spam, phish, scrape, crawl, or interfere with the website
- To bypass website security measures
- To engage in fraudulent transactions
- To impersonate another person
- To misuse promotional offers or payment systems
We reserve the right to restrict or terminate access where these rules are violated.
SECTION 20 – INTELLECTUAL PROPERTY
Unless otherwise stated, the content appearing on Tiny Cares, including branding, written content, graphics, layouts, logos, website elements, photographs owned by us, and other original materials, is protected by applicable intellectual property laws.
Third-party product names, photographs, trademarks, logos, and manufacturer materials remain the property of their respective owners where applicable.
You may use our website for personal shopping purposes.
You may not reproduce or commercially exploit our original website content without permission except where permitted by applicable law.
SECTION 21 – DISCLAIMER OF WARRANTIES
We aim to provide a reliable and functional shopping experience, but we cannot guarantee that the website will always operate without interruptions, errors, delays, or technical issues.
To the maximum extent permitted by applicable law, the website and services are provided on an “as available” basis.
Product warranties, where applicable, may be provided by the manufacturer and may be subject to separate manufacturer terms.
Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.
SECTION 22 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Tiny Cares will not be liable for indirect, incidental, special, consequential, or similar losses resulting from use of the website where such liability may lawfully be limited.
This provision does not exclude or restrict liability that cannot legally be excluded, including any rights or remedies provided by mandatory consumer protection laws.
Customers remain responsible for using products appropriately and in accordance with manufacturer instructions, warnings, age recommendations, assembly instructions, and safety guidance.
SECTION 23 – INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses, claims, liabilities, or expenses reasonably arising from your unlawful misuse of the website, violation of these Terms, infringement of another person's rights, or fraudulent activity conducted through your account.
This provision does not apply where responsibility legally rests with Tiny Cares.
SECTION 24 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary while the remaining provisions continue in effect.
The invalidity of one provision will not automatically invalidate the remainder of these Terms.
SECTION 25 – TERMINATION
These Terms remain effective while you use our website and services.
You may stop using our services at any time.
We may suspend or terminate access where we reasonably believe a user has violated these Terms, engaged in unlawful conduct, attempted fraud, or created a security risk.
Obligations and rights that by their nature should continue after termination will remain effective where applicable.
SECTION 26 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies displayed on our website, form the agreement governing your use of Tiny Cares.
Our failure to enforce a provision immediately does not mean that we permanently waive our right to enforce it.
If these Terms conflict with mandatory consumer law, the applicable mandatory legal requirement will prevail.
SECTION 27 – GOVERNING LAW
These Terms will be interpreted according to the laws applicable to Tiny Cares and your transaction, including any mandatory consumer protection rights that apply based on your location.
Nothing in these Terms is intended to prevent customers from exercising rights that cannot legally be waived or restricted.
For greater certainty regarding jurisdiction-specific legal obligations, customers may seek independent legal advice where appropriate.
SECTION 28 – CHANGES TO TERMS OF SERVICE
We may update these Terms of Service from time to time to reflect changes in our business, products, website functionality, legal obligations, or operational practices.
The most current version will be available on this page.
Where appropriate, we will revise the Last Updated date when we make significant changes.
Your continued use of the website after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 29 – CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to Tiny Cares using the contact details below:
Tiny Cares
Email: [INSERT SUPPORT EMAIL]
Business Address: [INSERT BUSINESS ADDRESS]
When contacting us regarding an existing purchase, please include your order number so that our customer support team can assist you more efficiently.
Ye version screenshot ki tarah long-form Shopify Terms of Service structure follow karta hai, lekin specifically Tiny Cares ke baby & kids store, toys, strollers, car seats, bicycles aur family products ko dhyan mein rakh kar likha gaya hai.
Publish karne se pehle bas support email aur official business address replace kar dein.
